About This Ticket

Wont install

by c2bailey / March 21, 2016, 3:04 am

Continue to get message "Are you sure you want to do this?" and the theme does not install. Have disabled all plugins and get the same result. 

Also just transfered to themes folder via FTP and receive the following message on the themes page.

Broken Themes

The following themes are installed but incomplete. Themes must have a stylesheet and a template.

Name Description    
themeforest-12406095-veggie-supermarket-professional-html-template Stylesheet is missing. Delete
Staff

Hi there,

 

I'm really sorry but the theme that you have purchased is an HTML template, not a wordpress theme. That is why it is giving that error.

The wordpress version of Veggie Supermarket theme is currently in progress now and will be released soon in few weeks.

You can contact Envato support incase of refund for the incorrect purchase.

 

Thanks and regards,

0effort Team

I cant believe I did that.... Do you know a date? I would really like to use that template.

 

Thanks!

Staff

Hi again,

 

Really sorry but it's hard to give an exact date due to many variable factors and also as we cant predict the time the theme will take to be accepted by Themeforest, after it's submission.

What we can do is inform you as soon as the wordpress version of this theme is released. For that, it would be great if you could just mail us at 0effortthemes@itobuz.com and mention that you are interested in the Wordpress version of the Veggie theme. We will get back to you as soon as the theme will be ready!

 

Hope I was able to help you out for the time being. Thank you very much for expressing your interest in our theme! Hope you have a great day ahead. :)

 

Thanks and regards,

0Effort Team